Model Y Burst Into Flames On Side Of The Road: Tesla Told Owner To Bring 'Fully Burned' Vehicle To Service Center
Model Y Burst Into Flames On Side Of The Road: Tesla Told Owner To Bring 'Fully Burned' Vehicle To Service Center© Provided by Benzinga

ATesla Inc (NASDAQ: TSLA) owner was driving his Model Y down the road when the car began shaking. A few minutes after he pulled over to check for a flat tire, the whole car burst into flames

The only advice Tesla's customer service team offered was to bring the burnt vehicle to their service center

What Happened: After Bishal Malla's Tesla went up in smoke on the side of the road, he called Tesla looking for help. Instead of answers, he was met with ridiculous requests, per a Business Insider report.  

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Although the company made note of the report, no one offered any real guidance. He followed up with the company several times, but again received much of the same.

"One agent I talked to had an audacity to tell me to take my fully burned Tesla to the Tesla recommended servicing center," Malla wrote in a post on Reddit.

"How in the world am I going to do that?"

See Also: Tesla 'Seeing A Lot More Pressure' On Margins, Says Ford CEO

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